Mitsubishi Motors has dealerships across Australia and Toowoomba in Queensland. The importance of international automobile brands having authorised dealers in any location is emphasised by the fact that the dealer has to provide the same level of service to their customers as they do everywhere. The parent company’s philosophy and service assurance has to be reflected in the way the customers are treated at the dealerships. The Mitsubishi new car dealers Toowoomba market has today do live up to these expectations.
Having the Whole Range of Models on Display
To attract all categories of car buyers the Toowoomba Mitsubishi dealer has to always keep in stock, the range of cars the company makes and sells in Australia. This can include the starting level of passenger cars and then the SUVs and the pick-ups. Mitsubishi’s Lancer, Mirage and Evolution are very popular besides the other models in the passenger segment. Similarly, the SUV models like Pajero and Outlander are even more liked by the car owners, and these models sell in large numbers. The car dealers representing Mitsubishi in Toowoomba have to hold these top models in stock and must be able to offer test drives to the customers. Check out len patti
Offering Service and Holding Spares Equally Important
Mitsubishi, like any other big automobile major has its own criteria for evaluating the performance of their dealers and even awarding the best ones. Among the many criteria that they employ, the ability to hold all important spare parts and consumables in stock and offer perfect car servicing are considered critical. The Mitsubishi new car dealers Toowoomba has also have the same responsibility. At one end, there is a need for the car dealer to ensure that the new cars sold are brought in for stage wise service as per the schedule fixed by the manufacturer; in this case Mitsubishi. This could be after the car has run the first 1000Kms, then 5000 and 10000Kms.
The service station staff would be required to be trained by Mitsubishi engineers to bring them up to date on the factors to be carefully observed and reported in every new car. In addition to the actual servicing of the vehicles, from the technical point of view, the way the customer is handled is also important. This means the system for taking the appointment for servicing, making a proper preliminary inspection and handing over the job card copy, informing the car owner of the likely cost of the servicing apart from the free servicing under the Warranty period and also delivering the vehicle at the promised hour. Customers will go back to the Mitsubishi new car dealers Toowoomba has if they adhere to the above working pattern.
Many Dealers Sell Used Cars As Well
While the new cars attract a lot of buyers, there are enough customers who seek the used cars from Mitsubishi used car dealers Toowoomba wide. The reasons are many. One set of people would like to buy a used car only as they might feel it is more value for money. Secondly, the first-time buyers who might have just learnt driving would prefer used cars. Lastly, the repossessed cars get sold through the same set of dealers. The dealer has to provide the same care and service to these customers also.
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