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cayo dogg
6th July 2007, 11:53 PM
yo i have a problem!!! i cant log in to runescape wawwawawwaw !!! it always gets stuck when its connecting to the update server even on the member worlds. it stays at "connecting to update server" for about a minute then takes me to an error page!!!! this is it:

Error_game_js5io - Io error.

Runescape was unable to communicate reliably with the update server. This is most likely caused by firewall/antivirus/filtering software on your computer, or a fault with your network hardware/software. To resolve this:

It may just be that the game has been updated since you loaded it, try rebooting your computer and reloading the game.

If that doesn't help then try using a different world at another location.

If that doesn't help then make sure your firewall/antivirus/filtering software is set to not interfere with the RuneScape download.

If that doesn't help then external filtering software may be causing the problem. Please ask your network adminstrator/ISP for assistance.

If problems persist then please refer to our technical FAQ which can be found in the FAQ section of our website.

landlubber
6th July 2007, 11:56 PM
Ok, did you try any of those suggestions?

{{MOVED}} to RS Help

cayo dogg
7th July 2007, 12:01 AM
umm yes!!! i jus got in yesterday but 5 months before that

cayo dogg
7th July 2007, 12:10 AM
ive tried so many sites for hellp and they never give the right information they even said that if you use the unsigned java applet that it is sure to work just without sound effects but it still gets stuck!!!