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View Full Version : help with error_game crash someone please


hisamiskool
23rd May 2006, 12:33 PM
ever this the last update(the game engine change one)
when ever i log in after about 10 seccons i get logged out and get sent this msg:

Error_game_crash - A problem has occured whilst running the game.
This game has encountered a problem and cannot continue running.

We strive for our games to work on as many computers as possible and be free of bugs.

If you are able to reproduce this problem (i.e. it always occurs when you do a certain thing), then please submit a bug report via our website, and we will try to fix it as soon as possible.

If problems persist then please refer to our technical FAQ which can be found in the FAQ section of our website.

this is the responce i get

From: Jagex
Subject: Re: Bug Report - error again -.-
Date: 22 May 2006 14:59

Permanently delete this message Delete

Dear <myusernamehere>,

Thank you for your message.

Flush the cache of your browser before loading our web site again. You can do this by selecting "option" under the "Tools" menu in your browser.

If that doesn't work, then you need to update your Java runtime environment.

Download and install the lastest version of Java RE from the Sun web site.

Contact technical support for further assistance.

Click on 'Customer Support' under the Information and Advice section on our web site.

Select the technical question link.

Sincerely,
RuneScape QA



The contents of this message are strictly confidential and are intended only for the owner of the account to which it was sent. The contents of this message must not be disclosed to any other person or copies taken.


iv cleared a cache over 30 times and got nothing the only way i can play is in unsigned java and that has like a 1k ping can any one help me out here ?!?!?!?!?!?!?!?!?!

Man!cMason
24th May 2006, 06:43 AM
hmmm...? i cant help ya... if jagex cant help ya nobody can..... soz.. w8... mayb its ur internet connection sumtimes i try to get on rs and the same thing happens....my pc is laggy... thats y i think it happens 2 me........ mayb u need 2 defrag ur syetem that makes it alot faster go 2 the start bar down at the bottom left hand side and hold ur mouse over all programs then highlight accesories with ur cursor theeen u go 2 system tools and there should b sumthing that says "Disk Defragmenter" click that then a screen will pop up and click analyze if u dont neeed to defrag ur system i dont know what 2 tell u another thing could be a virus mayb some1 hacked ur pc or sumthing idk.... but u do need good virus protection programs i can reccomend Mafee Scurity Center for viruses and for ad ware get the program Ad-Aware SE Personal by lavasoft other than that idk what 2 tell u

Takuyar
24th May 2006, 06:58 AM
Try deleting your cookies and Temp internet files too.

By the way, you weren't supposed to copy and paste that message here.

hisamiskool
24th May 2006, 07:45 AM
its not the comp or internet connection heaps of other people are having this problem to

landlubber
24th May 2006, 04:39 PM
um, no. not me.

What country are you in?
and what worlds have you tried to log into?

~me~

hisamiskool
24th May 2006, 11:24 PM
um, no. not me.

What country are you in?
and what worlds have you tried to log into?

~me~
australia and iv tried all aus worlds london worlds world 44(my home world)
and a few other random ones